Where is Jack?

Making Air Travel Safe for Pets

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YOU Are the Army!

This is the conclusion of a 4-part series.  Click on Part 1Part 2Part 3.

Jack’s legacy has always been NEVER AGAIN. Anyone who was touched by Jack’s story wants to make sure that pets are never lost, injured or killed while in the care of the airlines. Making that promise come true means that we need to get the message out there – no matter what the airlines say, your pet IS NOT SAFE in their care.

The airlines – and even some people — will dispute this. “Thousands of dogs and cats fly every year. There are only a few problems. Accidents happen.” Fair enough – accidents do happen.

But imagine this: You come home from an evening out and one of your children is missing. The babysitter says “I forgot to check to make sure his windows were locked.  It was an accident.  I’m sure he’ll come back when he’s hungry. Just give him a few days. Oh – and I won’t charge you for this evening. Have a lovely night.”

I highly doubt any parent would tolerate this behavior – much less think the babysitter was acting in an acceptable manner.

How about this: fyou leave your child with a babysitter, and the child drowns while getting his or her bath.  Unless the babysitter is a psychopath, it was probably an accident. Is that ok? Would you leave your other children with that babysitter? Probably not. Should your friends leave their children with that babysitter? Again – most parents would probably say that sitter is not trustworthy.

And what if, upon your return home to find your child dead, the babysitter said “I watch thousands of children every year and this hardly ever happens. Sorry about that. You don’t have to pay for my services this evening.” Would you feel any better then?

Yet, this is what happens to dogs and cats – our fur children – with frightening regularity when they are left in the “care” of the airlines.

As far as Where Is Jack? Inc. is concerned — this means YOUR DOG OR CAT IS NOT SAFE IN THE CARE OF THE AIRLINES.  Period.

We need to get this message out to our three target groups: people who enter their dogs in dog shows; people who enter their cats in cat shows; and people who are moving.

There are two fundamental ways WIJ would like to focus on getting this message out:

  • Social media
  • Personal interaction


We need to increase our social media presence. When we started in 2011, Facebook was on the rise, and we had great success getting our message out just using Facebook. (We tweeted a bit, but that never really took hold.)  YouTube was still a fairly small presence – and we had no video experience anyway. Podcasting, Pinterest and Instagram were literally in their infancy.Screen Shot 2016-04-11 at 3.57.48 PM

If Jack was lost today, it would be almost impossible to get the visibility our Facebook page was able to get in 2011 – unless we pumped some serious cash into it. Social media is always changing and we need to expand our presence across the channels.

I would love to hear from some FoJs who would like to help us to create additional outlets for Where Is Jack? Inc. to promote our message, and to educate people about how to fly safely with a pet. Can I hear from some FoJs who would be interested in creating or consulting with us about:

  • Pinterest boards and pins (I’ve already started an account but have nothing on the boards)
  • Instagram presence
  • Twitter presence
  • Podcast presence – either a dedicated pet air travel safety podcast or getting the message out on other people’s podcasts
  • YouTube – the one video I put up 2+ years ago with no promotion has about 400 views; it would be great to get more videos up and to promote this
  • Other social media platforms: Vine, Snapchat, Beme… are there other platforms we should be tuned into?

The good news is this is all do-able. The even better news – there is something everyone who cares can do right now… every day!!


I talk about air travel safety for animals EVERY SINGLE DAY. I talk about it with veterinarians; with people walking their dog; with friends who are about to go on vacation (I don’t care that they aren’t taking their cat with them – I want them to know there are probably animals underneath them on the plane). I talk about air travel safety for animals with my barista at Starbucks, and sometimes with the waitstaff when I go out to dinner. I talk about air travel safety for animals with anyone who will listen.

And almost everyone says “I HAD NO IDEA THIS WAS A PROBLEM.”

Screen Shot 2016-04-11 at 3.54.42 PMIf Jack’s legacy is going to become a reality, it is going to take an army – the army that came into existence after Jack went missing. That army is you: the Friends of Jack (FoJs). Jack needs you to keep your energy behind this issue. You can talk to anyone and it could make a difference in a dog or cat’s life! Talk to your friends, your family, your vet, your co-workers, your neighbors, your grocery store clerks, your gas station attendant… anyone and everyone you meet! Can you take a moment and talk about Jack and about air travel safety for animals today??

Can you do that every day?

Or at least a couple times every week?

If one fluffy orange-y cat could make this much of a difference, imagine what you could do.IMG_1029

Will you… PLEASE?

Thank you in advance.  Thanks to all the FoJs… whether you’ve been around since the beginning or you just joined us.  You matter.  More than you’ll ever know.

Let’s get out there and DO THIS!!!!!!!




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Sharply Focused!

This is Part 3 of a 4-part series… Read Part 1 and Part 2!

When we first began Where Is Jack? Inc. as an organization – as opposed to the Facebook page where this all started – we took a look at what had happened to Jack and all the points where things could have taken a turn for the better. Here’s a few highlights from our brainstorming session:

  • Karen could have chosen not to put Jack and Barry in checked baggage
  • Karen could have bought a different carrier
  • The baggage handlers could have been better educated about how to transport crates containing live animals
  • American Airlines could have had a procedure in place to deal with animals that were lost while in their care
  • Port Authority (which manages all of JFK airport) could have had a procedure in place to deal with animals lost on airport property
  • There are no government or other penalties in place that would encourage an airline or airport to respond effectively to a lost animal.

It became clear that fulfilling Jack’s legacy – that what happened to him should never happen again – could be attempted in a wide range of different ways. And none were particularly simple.

For a while, we had all of these areas moving forward just a little bit – AND we were helping pet parents whose furry family member had been lost as a result of airline incompetence. It was a lot to deal with!

Screen Shot 2016-04-07 at 1.53.23 PMAll the while, I kept thinking that attempting to deal with the airlines and/or airports was pointless. From their perspective, we were just a bunch of crazy ladies who were overly concerned about animals. No amount of battering in the media seemed to bother them. And we definitely could not give them anything they cared about (read: enough MONEY) to have them change their policies and procedures.

And that is probably why I got a bit burnt out: I was fighting a fight I really didn’t see how we could win.

So that is why I am now convinced it is important to FOCUS and not be distracted by all the other ways we possibly could go about fulfilling Jack’s legacy.

EDUCATION is the key. It is what we can do now, and it is what we can do well.   And while there are a wide range of pet parents who would benefit from learning about how to insure the safety of an animal during air travel, for the foreseeable future we will be focusing our efforts on three primary groups:

  • People who enter their dog in dog shows
  • People who enter their cat in cat shows
  • People who are moving

Why these three groups?

Screen Shot 2016-04-07 at 1.54.11 PMDog and cat show people travel with their pets often – sometimes every weekend. And while many times they are traveling by car, they are also likely to have to travel with their pet by plane at least a few times per year. Though it would seem that these folks would be less likely to need any further information, even the most prized animals have been subject to airline incompetence – Vivi being the most memorable of these cases.

People who are moving have no choice but to move their pet with them. (And yes – I do know that the number one reason pets are surrendered to shelter is “moving.” That is a different discussion for a different day.) Karen never would have chosen to fly with Jack and Barry if she wasn’t moving. People who are moving may have never traveled with their pet before. Helping them insure the safety of their pet makes the move less stressful for the whole family.

There is one more obvious group that I haven’t mentioned as a targeted group: people going on vacation and taking their pet. This is a particularly difficult group to reach, since placing ads on the travel websites won’t really work because the major airlines all require pet parents to call them directly to book a pet to fly. We make our website easily accessible to people traveling with pets by insuring it meets Google’s indexing requirements, but until we have a substantial marketing budget, people vacationing with their pets will not be a major focus area.

Indeed, targeted education for the three groups I mentioned is itself a large undertaking – but our success working in these areas will allow us to move forward with credibility and knowing that we are making a difference. And that will allow us to continue to grow and better serve pet parents who are flying with their dog or cat for whatever reason.

One final note: we will ALWAYS continue to help in situations where a dog or cat has been lost on airport property. I have gotten calls about lost animals from as far away as Qatar. Search and rescue missions outside the U.S. and Canada are very difficult for us to help with, because we don’t know the laws of the country and we may not have any contacts to help us. But we are pretty well-versed in what to do at American airports, and we are always willing to do what we can to help in any lost cat or dog situation anywhere in the world.

Tomorrow – Part 4: We Need YOUR Help To Succeed


The End of the Temper Tantrum

This is the 2nd in a 4-part series. Catch up on the back story… Read Part 1.

So I wallowed a bit. More than a bit – a lot bit. For months I wallowed… wondering why bother?

And yet stuff was happening. Little stuff.

I saw things on the web and thought… I should post that on the Jack page. But I didn’t.

I heard about incidents out in the world and thought… I should blog about that. But I didn’t.

And then I went to this event and I heard about the incredible sense of despair people feel when they’re not doing what they know they should be doing with their short, precious life.

And I knew that was what I was feeling.

It wasn’t the despair of being unable to do anything. It was the despair of being unwilling to do what I knew I could do.

I had been having a temper tantrum. And it had to stop!!

So the airlines wouldn’t play nice – was I really that surprised? That was no reason to stop doing what I knew I could do. More importantly, it was no reason to stop DOING WHAT I KNEW I HAD TO DO.

Screen Shot 2016-04-06 at 3.21.47 PMI had known since the beginning that educating pet parents was going to be an important part of our mission. And yet, in a certain way, it seemed so INEFFICIENT. After all, there were hundreds of thousands of pets flying by plane every year – and really only a handful of airlines (primarily just THREE) doing the flying. It just seemed like it would be so much easier if we could just get the airlines to do their job properly.


Is it efficient – or EASY – to try to work with people who simply don’t want to hear what you have to say??

DING DING DING – bells were going off. And for the first time in a quite a while, I felt the spark.

I knew what had to be done.  First and foremost – we had to educate pet parents about the dangers of flying with animals. And if that was all we did, so be it.

Karen never would have let Jack and Barry go under the plane if she had known the danger they were in.  We had talked about it, and I had some vague idea of the problem, but I didn’t know enough to talk her out of it.  After all, AA swore up and down the kitties would be safe.  They transported tens of thousands of animals every year with no problem, right?

Yeah sure.  Tell that to the kitty who was in the ceiling at JFK for 61 days.  Tell that to Karen.  Tell that to the thousands of people who followed Jack’s story.

Educating pet parents is the best chance we have to fulfill Jack’s legacy.

I knew we had had some success at this already – people had contacted me by phone, through this blog and through our Facebook page to ask questions, to use the materials we had available, and to tell us that what were we doing either helped them keep their pet safe when they flew – or in many cases, to tell me that they had decided to forego flying all together.

(Side note: To all those kitties that have had to endure cross-country drives because your mommies and daddies were afraid to fly with you – I’m sorry. But not really!)

The key was EDUCATION. And we needed to be doing A LOT MORE OF IT.

And to make that happen, we needed a plan.





The Rudy Incident


Rudy before he was shipped. Photo via Peterbald Kittens Canada on Facebook.

I’ve been mulling over “the Rudy incident” since it happened.  Rudy – the 4-month-old hairless kitten that was lost earlier this month by Delta at ATL – was being transported by a breeder in British Columbia, Canada, to a family near Tampa, Florida.  Here are some of the thoughts I had in regard to “the Rudy incident”:

1.  Where Is Jack? Inc. exists to advocate on behalf of all animals who have been lost, injured or killed while in the hands of the airlines.  This happens without regard to the animal’s history, temperament, age, or any other condition.  Any creature that is in the care of the airline (meaning being shipped as cargo or checked baggage) deserves to be handled with dignity and respect.  PERIOD.  And we are here to help them when they are in need.

2.  We advocate for the safety of animals, but we understand that an animal traveling as cargo or checked baggage is, by definition, in danger.  Animals should not be shipped as cargo or checked baggage except under the most extreme circumstances.  Rudy was shipped by a breeder to a family who had purchased him for a substantial sum of money (an amount I believe was in excess of $1000).  When I spoke with the breeder on the morning I found out Rudy was lost, she told me how she had “driven all the way to Seattle to use Delta, because they were the safest.”  She had clearly done this before.  And it seems she’s learned NOTHING from this whole experience…

Screen Shot 2015-06-16 at 2.23.31 PM

Terrifying.  Utterly TERRIFYING.

Selling a cat to a person on the diagonally opposite side of the continent does not, in my view, constitute something that must happen.  And if it is something that does happen, the responsible thing to do is for someone to FLY WITH THAT KITTEN UNDER THE SEAT.  The only reason Rudy was shipped as cargo was because it was convenient for both the seller and the purchaser.  But was it convenient for Rudy?  Lost for three days in ATL?  I don’t think so.  And more importantly, it wasn’t fair to him – NOT FAIR AT ALL.

There are responsible breeders out there who do not allow their animals to travel alone, and who do not even allow an animal to stay in a home they haven’t personally checked themselves.  If you are dedicated to a particular breed of animal, find a RESPONSIBLE breeder.  And if you can’t find that breeder, we’ll help you.  But DON’T ship an animal by air alone unless it’s an absolute emergency!

3.  Delta understood that they had to make finding Rudy a priority.  Kudos! When Jack got lost and I called the folks at American Airlines at JFK, they said “don’t worry – the last time this happened we starved him out and found him in about a month.” AAAAARGH!!!!  Nothing like that this time!  The folks on the ground at Delta at ATL were understanding, responsive and beyond professional.  The head of the crew at the D gates (where Rudy was lost) gave up his Saturday – without pay! – to bring in a search dog and handler team.  This is critical – it’s not when things are going right that we see what a company is all about… it’s how they handle situations when things go wrong.  Delta showed some corporate integrity in this situation.  If the only thing that has gotten better in the last four years – since Jack was lost – is that the airlines are responsive when an animal is lost, then at least some progress has been made.

4.  After Rudy was lost, the family did alot of things right!  They reached out, they found an advocate in the Atlanta area, they found a search and handler team that was available to go in the next day, they offered a reward, they started a Facebook page – these folks really got in there and did what needed to be done!  The most important thing you can do if your dog or cat is lost, injured or killed while in the care of the airlines is to LET PEOPLE KNOW WHAT HAPPENED!!  The more you can get the word out, the more help you will get… and that is the key to finding your furbaby while they’re still safe and sound! (Bonus: it also lets other people know that bad things do happen when pets fly in cargo – a message they won’t get from the airlines.)

5.  I have said this privately for some time now, and I will say it publicly now… as far as animals and travel, IF YOU WOULDN’T DO IT WITH A THREE-YEAR-OLD CHILD, DON’T DO IT WITH AN ANIMAL.  If you’re not ok with putting your 3-year-old on a plane without someone she knows to watch over her, don’t do it with a dog or cat.  If you’re not ok with putting your 3-year-old in the cargo hold of the plane, don’t do it with a dog or cat.  Cats and dogs generally have the vocabulary, intelligence and emotional response patterns usually seen in 3-year-old humans… so if you wouldn’t do it with a 3-year-old, don’t do it with a dog or cat!!

I’m glad Rudy was found, and that he is now safely ensconced in his home with his family. And I hope everyone involved learned something from what happened.  Rudy’s the only one who’s off the hook at this point… the rest of us have a responsibility to do what we can to prevent this from ever happening again.

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Pet Air Incident Reports Through July 2013

Below you will find the latest update to our comprehensive Pet Air Incident Report.  The latest entries are at the bottom.  In July 2013,  the airlines reported 5 deaths and 1 injury, involving 4 dogs, 1 cat and 1 ferret.  If you have any questions – or if you know of an animal that was lost, injured or killed while in the care of the airlines – please don’t hesitate to message us or contact Where Is Jack? Inc. Founder/CEO Mary Beth Melchior directly at 305-582-5884.

Pet Incident INVENTORY May 2005_August 2013


The Lessons of Two Years

Art by Lee Tingle.

Art by Lee Tingle.

Yesterday, we recognized and honored the second anniversary of Jack “going missing” – an understated way of saying that American Airlines illegally stacked the crates that he and Barry were traveling in, Jack’s crate fell and opened, and he took off and went into hiding.  Since that day, a huge amount of my time has been devoted to learning about all the ways that air travel is currently unsafe for animals, and thinking about ways to change that.

Over the course of the last 2 years, we have learned that there are not one, not two, but at least FOUR relevant players in creating safer air travel for pets:

  • Airlines: they were our first focus and they continue to be extremely important, especially for pets who are flying in cargo.  (And yes, I believe that no animal should fly in cargo, but we’re nowhere even close to that point.)
    • There is NO AIRLINE ACCOUNTABILITY for the vast majority of animals who currently fly in cargo.  These animals are flown as “commercial cargo” – generally by commercial breeders who have sold their animals either to an individual or to a retailer (read: puppy store).  If one of these animals is lost, injured or killed, the airlines do not report the incident under the law as it is currently written.  These laws are currently being reconsidered and Where Is Jack? Inc. has weighed in strongly on this matter.  The bureaucratic wheels are turning slowly, but we know that all comments have been read and the Department of Transportation is moving forward toward changing how airlines report on animals lost, injured and killed  while in their care.
    • In many cases, it is not actual airline employees but SUBCONTRACTORS who handle animals who are flying in cargo.  As was made clear in the case of Lynn Jones in Reno, most baggage is handled by employees of smaller companies – thus relieving the airlines themselves of the requirements of training workers and insuring that any LIVE ANIMAL who is transported via checked baggage or cargo is handled appropriately.  This makes our work much more difficult – it is not just a few airlines we need to deal with, but literally hundreds of small companies hired by the airlines.  The companies themselves are frequently changed, and there is high turnover within each company (as is generally the case with minimum wage jobs).  Advocating for high quality animal transport within this system turns out to be extremely difficult.
  • Airport Management: before Jack went missing, I had never even given a thought to who – if anyone – manages the airport as a whole.  Turns out this a a whole industry unto itself!!  And guess what — it’s even more complicated than the airline industry!!!  Airports can be managed by quasi-governmental organizations (like the Port Authority of New York & New Jersey, which manages JFK, LaGuardia and Newark airports); they can be managed by cities (like the Philadelphia airport); they can be managed by private companies; and they can be managed by some combination of all of these (example: JFK airport is managed as a whole by the Port Authority, but Terminal 4 is managed by a private company (JFKIAT, LLC).  Why does this matter?  If you have an animal lost anywhere in the airport, you are going to have to deal with airport management.  And some management structures are much easier to deal with than others.
  • TSA: The Transportation Safety Administration screening process is THE SINGLE ENTITY THAT EVERYONE TRAVELLING WITH A PET is going to have to deal with, whether your pet is traveling with you in-cabin or flying as checked baggage or cargo.  And TSA has absolutely positively no responsibility if something goes wrong and your pet gets loose during the screening process.  We first learned about this hazard with the case of Xiaohwa, and this has been a focus of our attention for most of the last year.  We have been in contact with TSA, advocating that they change their procedures so that private screening is mandated for all animals.   We also want everyone to know that this is a vulnerable point for anyone travelling with an animal, and we seek to educate travelers so they can take appropriate action to keep their pet safe during the TSA screening process.
  • The Federal Bureaucracy (especially the Department of Transportation (DoT) and the Federal Aviation Administration (FAA) and the Department of Justice (DoJ, which implements the Americans with Disabilties Act): The DoT determines the reporting requirements for airlines transporting pets – thus (currently) giving the airlines the ability to obfuscate how many animals really are lost injured or killed.  The FAA will let you buy a seat for your cello, but won’t let you buy a seat for a dog crate that won’t fit under the seat.   The Americans with Disabilities Act governs the rules surrounding not only service animals but emotional support animals – which allows many people to travel with animals that are too big to fit under the seat.  In short – there are many parts of the U.S. national government which have some say in how animals are treated when they fly.

And when we put all this information together, what we learn is this:  it is very difficult to get anyone to take REAL RESPONSIBILITY if an animal is injured or killed while flying.  And if an animal is lost – like Jack was – it’s going to take incredible effort to just get through the bureaucracy to search.

What We Can Do
Where Is Jack? Inc. has evolved into a small core group of volunteers who do two things:

  1. We EDUCATE and ADVOCATE.  We provide instructional materials for pet guardians who are traveling.  We write this blog to keep the issue in the public eye.  We contact vets with information they can provide to their clients to help keep traveling pets safe.  We contact airlines, airport managers, government agencies, and other animal-welfare organizations to expose current problems and suggest solutions.  We contact the media with information and stories.  We do everything we can to make sure that no one involved with traveling pets – from pet guardians to the Department of Transportation – thinks pets and air travel is something to be taken lightly.
  2. We ASSIST IN EMERGENCY SITUATIONS.  If an animal is lost, injured or killed, we want to help.  Most of the time, this means making the story public – and after two years, we have media contacts in a wide range of markets who know that we are very serious about the issue of pet air travel safety.  They take our calls, and they listen.  We can also assist if an animal is lost at an airport – we have experience contacting airport management at a variety of locations, and should the situation warrant it, we have many “tracking dog” contacts.  We can ask the army of FoJs to come out and create awareness by passing out flyers about the lost animal.  We want to help in any way we can!!   (Interestingly, though, one of the big lessons we have learned since Jack was found is  that the pet guardian his- or herself is the most important person in the search process, and we can only go as far as that person is willing to go.  In several recent cases, pet guardians have been unwilling or unable to pay for things like making flyers or hiring a tracking dog [which can cost as much as $3000-5000] – and we simply can’t do more than the pet guardian is willing to do.)

Make no mistake – FLYING WITH AN ANIMAL IS COMPLEX.  We’re trying to make it simpler, and most importantly, SAFER.  Thank you for your continued support!!!

PLEASE TELL ANYONE YOU MEET WHO IS TRAVELING WITH AN ANIMAL ABOUT THIS WEBSITE.  We want to make sure all animals have a safe, pleasant and uneventful journey!!!


On The Move… and Doing It RIGHT!!

In any given year, about 40 million Americans move – as the Brits say, they “change houses.”  (And “moving” is the  #1 reason people give for why they are surrendering their pets to a shelter!)

The vast majority of people move within the same county (67%, or about 30 million people each year).  These are generally moves of 50 miles or less.  They rarely – if ever – involve plane travel.  (Not that people always travel safely in their cars with their pets, but that’s a topic for another time!)

Another 10 million people move much farther distances – either within their state (in large states like California, Texas and Alaska, this can be almost a thousand miles!!), or between states.

In 2011, Karen Pascoe was one of those people.  She moved from New York to California with her cats, Jack and Barry.  And as everyone who follows this blog knows, the results were disastrous.

Karen’s move involved her flying from New York City to the Bay Area of California.  Karen flew, and because Jack and Barry were large cats who wouldn’t fit under the seat – and because there were 2 of them – she flew them as “checked baggage.”  Jack never even made it onto the plane due to the airline’s neglect – he became lost in JFK Airport.  61 days later he fell through the ceiling in the Customs & Border Patrol Office at JFK, and lived for 12 more days before the effects of malnutrition and the wounds from his fall became too much for him, and he crossed the Rainbow Bridge.

And so our movement was born. We work to make sure what happened to Jack won’t happen again.

Of course, since then, we’ve heard many more tales of airline incompetence and neglect – some (like the recent case of Crystal Box and Boo-Boo) involved moving, though many did not.  But now we know more — and we know that whether one is traveling with a pet because of a move or just for a vacation, our pets are definitely at risk when they fly.

Essex is the white fur ball, Milly is the grey-bie...

Essex is the white fur ball, Milly is the grey-bie…

So much has happened in the last 2 years — Karen adopted Milly shortly before Jack was found (Barry was so lonely after 2 months without his best buddy).  Milly loved Barry so much!! But Barry was an older guy – and his health began to fail.  Heartbreak – he too crossed the Bridge, reunited with his buddy Jack.  But Milly was not designed to be an only child, so Karen adopted Essex.  And now Milly and Essex live together in a state of mushy, sappy, sweet loving kindness!!

And Karen has been a rock star for the company that brought her to Cali.  And now, that company is moving her back to the East Coast!  Not back to NYC, but to New England.


Well, YES.  Yes, she is flying.


And not just her side, but my side as well.

Milly and Essex will be flying under the seats (as “carry-on luggage”) – but because each person is only allowed one “carry-on” bag, and because each bag can only contain one kitty, there needs to be two of us.

And so I will fly to Cali, then to Boston with Karen and the kitties, then back home.  Because this is what it’s going to take to get Milly and Essex to their new home safely.


Karen’s already done excellent prep work:  she immediately went to the DryFur website – which carries ONLY the highest quality pet travel equipment!!  (And no – we don’t get anything for saying that.  But we want you to know that reputable retailers who care about pets really do exist!!)

Karen purchased the TSA Fast Pass Leash & Collar so Milly & Essex can get through TSA screening safely (though of course each of us will also be requiring private screening).  She also bought the Airline Soft Carriers and has been letting the kitties get used to them – they will travel safely and as comfortably as possible!!

Bottom line: moving with pets can be done, and it can be done SAFELY.  A little preparation, careful thought, time & energy can make it happen.  We know this!!

We want to share our experience with you – check into our Facebook page on Sunday and Monday (August 11 & 12).  We’ll chronicle the journey and let you know if there are any glitches!!

Karen and TEN MILLION other people will do a long distance move this year.  About 3.5 million of those will move with at least one pet.

Karen, Milly and Essex have this under control!!

And Where is Jack? Inc. is here to help the 3,499,999 others!!

(If you’re moving with pets and you need advice that you can’t find on this website, please call Mary Beth at 305-582-5884… we’ll help in any way we can!)IMG_4578